Contact Us

We welcome questions, feedback and partnership enquiries from Australian players, fellow slot enthusiasts and industry professionals. Please read below before reaching out — your question may already be answered in our FAQ section.

General Enquiries

For general questions about Big Bass Bonanza, our guides, or the content published on this site, please email us at:

info@bigbassbonanza.au

We aim to respond to all emails within 1–2 business days. Please include as much detail as possible in your message so we can assist you effectively.

Content Corrections

If you have identified an inaccuracy in our game data, RTP figures, bonus details or any other published information, please let us know. We take factual accuracy seriously and will investigate and correct any verified errors promptly. Email info@bigbassbonanza.au with the subject line "Content Correction".

Responsible Gambling Concerns

If you or someone you know is experiencing problem gambling, please do not contact us — instead reach out to a professional support service immediately:

• Gambling Help Online: gamblinghelponline.org.au — 24/7 free support
• Helpline: 1800 858 858 (free, 24 hours, 7 days)
• Lifeline Australia: lifeline.org.au — 13 11 14

Partnership & Affiliate Enquiries

If you represent a licensed Australian-facing online casino, game provider or affiliate network and would like to discuss a commercial partnership, please contact us at info@bigbassbonanza.au with the subject line "Partnership Enquiry". Please include your company name, website URL and a brief description of the proposed collaboration.

Press & Media

For media enquiries, interview requests or to request permission to reproduce our content, please email info@bigbassbonanza.au with the subject line "Media Enquiry".

Technical Issues

If you are experiencing a technical issue with this website — such as broken links, display problems or errors — please describe the issue and include your device, browser and operating system in your email to info@bigbassbonanza.au.

Our Location

BigBassBonanza.AU is operated by an Australian team. We do not operate a public office and cannot receive physical mail or in-person visits. All communications should be directed to our email address above.